We want you to make the most of your new watch and have it last for a long time. Therefore we have listed a few simple steps you can take to look after it.
1. Keep your watch away from dirty and dusty environments;
2. Make sure to wipe your watch down with a dry or slightly damp cloth after each use to remove sweat and dust accumulated throughout the day;
3. Do not swim or shower with the watch. Many of our watches have a Water Resistance rating, however, this does not mean it is fully waterproof. We can not replace or return items which have been damaged by water use. Washing hands and food preparation is generally ok;
4. Do not expose the watch to extreme temperatures, such as constant direct sunlight at the beach. This may cause internal and external damage to the watch;
5. We recommend taking your watch off before bed to prolong its life, especially if it has a leather band.
6. If your watch requires a battery replacement or maintenance, please take it to a qualified professional.
Each watch at our store is built differently and requires different care. These steps are general and not guaranteed to impede the effects of wear and tear of your particular product. Every watch reacts differently to the oils and acids in our skin. Along with these tips, we ask you to please use common sense in regards to the maintenance and care of your watch.
When your watch arrives at your address you may wonder why it isn't working. If your watch is of the Mechanical movement variety, this is normal and not something to worry about. There are different types of watch movements, and each requires different things to function. In particular, the mechanical (or manual self-winding) watches we sell require you to wind them up before they start to work. Unlike Quartz movement watches, mechanical watches don't use batteries, they use a spring that is tightened in order to create the movement. Below are a few headers on how to properly use our mechanical watches.
1. When the watch is fully "unwound", it may require 20 to 30 clockwise turns of the crown (the button that moves the hands);
2. Listen out for a clicking sound as you wind - this means the spring is loading up
3. Some watches may need a counter-clockwise movement to wind up, as opposed to the more common clockwise motion. Just listen closely for the sound of the spring loading;
4. DO NOT over-wind the watch. Doing this may cause damage to the internal mechanics of the watch;
5. Different watches will last different amounts of time on one full spring-load. Generally though, they should last at least a day;
6. You may need to wind your watch every morning, depending on the type of watch you have.
Finally, we just want to say that Mechanical movements are our favourite. They require the occasional wind-up to keep them moving, as opposed to a "set-and-forget" type of watch. We love a watch that needs our input once in a while.
If you have any questions regarding how to use our watches or how to maintain them, please don't hesitate to contact us at email@example.com
We hope you enjoy your purchase!